Copyright and DMCA Policy

Urbanmount respects intellectual-property rights and maintains a process for copyright notices and counter-notices about user content stored on Urbanmount systems.

Urbanmount uses the process described in 17 U.S.C. section 512 for qualifying copyright notices and counter-notices. Send submissions to the copyright contact shown with this Policy.

1. Before sending a notice

Copyright protects original expression. It generally does not protect facts, ideas, systems, names, short phrases, or a person's privacy or reputation. Do not label a trademark, patent, trade-secret, privacy, publicity, defamation, fraud, or contract concern as a copyright notice.

Consider whether the use is licensed, authorized, in the public domain, or permitted by law. A person who knowingly and materially misrepresents infringement or mistaken removal may be responsible for resulting damages under 17 U.S.C. section 512(f).

2. Copyright infringement notice

Send a written notice to the copyright contact shown on this page. The notice must include:

1. a physical or electronic signature of the copyright owner or a person authorized to act for the owner;
2. identification of the copyrighted work claimed to have been infringed, or a representative list when one notice covers multiple works at one online site;
3. identification of the material claimed to be infringing and information reasonably sufficient for Urbanmount to locate it, such as the exact URL, content ID, message or review reference, and a relevant screenshot;
4. contact information reasonably sufficient for Urbanmount to reach the complaining party, including name, mailing address, telephone number, and email address;
5. a statement that the complaining party has a good-faith belief that the complained-of use is not authorized by the copyright owner, its agent, or law; and
6. a statement that the notice is accurate and, under penalty of perjury, that the complaining party is authorized to act for the owner of the exclusive right allegedly infringed.

An incomplete notice may delay action. Urbanmount may ask for missing information rather than guess which work or material is involved.

3. What Urbanmount does with a notice

Urbanmount records the notice, attachments, receipt time, affected content, actions, deadlines, and outcome. It may ask for clarification and may forward the notice, including the complainant's contact information, to the uploader or account associated with the material.

When a facially valid notice identifies material hosted by Urbanmount, Urbanmount may remove or disable access to that material and promptly notify the uploader. Urbanmount may separately act on other content or an account under the Community and Content Standards, the repeat-infringer policy below, a court order, applicable law, or another valid basis.

Urbanmount may decline or redirect a notice that concerns content Urbanmount does not host, lacks required information, or raises a different legal right. Redirecting the notice is not a decision about the merits of the claim.

4. Counter-notice

If content was removed or disabled because of mistake or misidentification, the uploader may send a written counter-notice to the copyright contact. It must include:

1. the uploader's physical or electronic signature;
2. identification of the material removed or disabled and where it appeared before removal or disablement;
3. a statement under penalty of perjury that the uploader has a good-faith belief the material was removed or disabled because of mistake or misidentification;
4. the uploader's name, mailing address, and telephone number; and
5. consent to the jurisdiction of the Federal District Court for the judicial district containing the uploader's address or, if the address is outside the United States, the judicial district in which Urbanmount may be found; and
6. agreement to accept service of process from the person who submitted the original notice or that person's agent.

Urbanmount promptly provides a valid counter-notice to the original complainant and explains the restoration process. Unless Urbanmount first receives notice that the complainant filed a court action seeking to restrain the allegedly infringing activity, Urbanmount restores the copyright-disabled material not less than 10 and not more than 14 business days after receiving the counter-notice.

A separate safety, privacy, or content restriction may remain when it has its own valid basis. Urbanmount will not describe that separate restriction as copyright disablement.

5. Repeat infringers

Urbanmount maintains and reasonably implements a repeat-infringer policy for appropriate circumstances. Urbanmount may consider valid notices, counter-notices, retractions, court outcomes, repeated conduct, attempts to evade restrictions, identity information, and the reliability and seriousness of the evidence.

Urbanmount may warn a person, restrict content features, remove content, suspend an account, or terminate an account. A notice count alone is not conclusive when a notice was withdrawn, successfully countered, incomplete, invalid, or otherwise unreliable.

Urbanmount may act immediately for a serious or willful violation. It does not have to disclose private security, fraud, or other personal information during this process.

6. Retractions and court orders

A complainant may retract a notice in writing from an authenticated contact. Urbanmount records the retraction and may restore the content when no independent reason requires restriction.

Send a court order or notice of a filed action to the copyright contact. Include the case name, court, docket number, parties, affected content, a filing-stamped copy or verifiable court source, and contact information.

7. False or abusive submissions

Do not submit a notice or counter-notice to harass someone, suppress criticism, expose personal information, make a knowingly false statement, or interfere with lawful use. Urbanmount may restrict an abusive submitter, preserve relevant evidence, and refer fraud, perjury, threats, or abuse to an appropriate authority.

8. Privacy and records

Copyright submissions are formal legal records. Urbanmount limits access and keeps the notice, counter-notice, original message and attachments, identities, timing, content action, delivery, restoration, repeat-infringer review, and legal-hold information as needed to administer and defend the process.

Urbanmount may share information as needed to process a notice or counter-notice, comply with valid legal process, and establish or defend rights. Do not include unrelated sensitive information.

9. Other help

For ordinary Service or account support, email support@urban-mount.com. For privacy requests, arbitration opt-outs, or other formal legal matters, use legal@urban-mount.com and identify the request type. Use the copyright contact shown with this Policy for copyright submissions.